Accomplishments
Delivering Results
CONSTITUENT SERVICE
available to help
One of Senator Rubio’s highest priorities is ensuring that he and his staff are available to help Floridians with challenging federal casework. Through weekly mobile office hours, whereby staff members deploy to cities throughout the state, Rubio’s constituent services team stands ready to assist men, women, and families in need.
MORE THAN 82,000 CASES
Over the past seven years, Rubio’s team has addressed more than 82,000 constituent cases. In 2022 alone, his team addressed more than 20,000. These cases range from passport updates to veteran benefits disputes, and they are all important. Constituent testimonies make this clear.
REAL IMPACT ON REAL LIVES
“Thank you from the bottom of my heart for investing the time and energy to help [me] with this,” said one woman who needed help getting her passport. “This kindness will not be forgotten.” Real work making a real impact on real people’s lives — this is what motivates Rubio to keep wading through the bureaucracy, conflict, and gridlock that characterizes Washington, D.C.
WORLD-CLASS SERVICE
Rubio’s constituent service is world-class. At the 2019 Democracy Awards, the Congressional Management Foundation recognized Rubio for “excellence” in the category that focuses on how an office interacts with and serves constituents. This speaks especially highly of the Rubio team’s methodology, which uses constituent processes to achieve measurable results.